Across more than three decades of service with IBM, Susan Watson-Hajjar, BS CSci’83, has contributed to ongoing transformation of the company through process management, enterprise architecture, client service and sales as a member of the executive leadership team.
She has also maintained a strong connection to Missouri S&T as a member of the Academy of Computer Science and Miner Alumni Association Board of Directors, as well as through her service as an admissions ambassador, alumni section leader and class coordinator.
After graduating from Missouri S&T in 1983, Susan joined IBM as a programmer and rapidly advanced into a number of technical and managerial roles in strategic development and enterprise transformation. Today, as Vice President of Global Technical Sales, Susan leads IBM’s 13,000-member technical sales force, ensuring that this international team delivers top value to clients worldwide.
Prior to heading Global Technical Sales, Susan was responsible for IBM’s process transformation in support of the company’s 2015 strategic plan. In this role, she spearheaded a collaboration focused on developing best practices in business architecture, process management, analytics and organizational change management. She has also led integration and alignment initiatives in Information Technology, including the creation of a centralized governance model encompassing more than 20,000 IT professions and $3 billion in annual expenditures.
Throughout her distinguished career, Susan has been a generous supporter of many university endeavors, including the Computer Science Development Fund and Equipment Fund, Alumni Annual Fund and IBM Software Automation Lab. She and her husband Dick are members of the Order of the Golden Shillelagh.
Now Susan has stepped forward again with a generous gift establishing the Susan Watson-Hajjar Endowed Scholarship in Computer Science. Through this permanent source of scholarship support, the IT leaders of the future will have the opportunity to pursue their professional goals at Missouri S&T.